All scents are vegan / cruelty-free.
PROCESSING
Processing time for each order is up to 7 business days. Business days do not include weekends or holidays
CHANGES/ALTERATIONS TO ORDERS, ONCE PLACED:
This is a small shop -- almost everything is made-to-order, and we make everything entirely on my own. So, please carefully review your order before placing. That said, please request changes within 24 hours of placing your order! Changes and cancellations after the initial 24 hours will be minus a $5 processing fee.
REFUNDS/EXCHANGES:
If there is an issue with your order, please use the Contact form! Mr. Hex cannot accept or process exchanges. Refunds are issued at our discretion.
SHIPPING:
All orders are shipped to the address given, unless other instructions are provided. No returns, replacements, or refunds (see refund/exchange policy) on any order for items lost in the mail or sent to an incorrect address. If an order is returned to Mr. Hex by the shipping carrier, I will make every reasonable effort to contact the buyer. Shipping overages (if any) are always happily refunded.
SKIN SENSITIVITIES/ALLERGIC REACTIONS/ADVERSE REACTIONS:
Please select your scents/items carefully before placing your order. Samples are readily available via Ajevie. This is a great way to test scents/bases out, should skin sensitivities/allergies be a concern. Since there are innumerable factors that contribute to skin sensitivities/allergies/reactions, NO refunds or exchanges will be issued (see refund/exchange policy). Please be sure to 'patch test' new scents prior to regular/sustained use. By purchasing, you agree that Mr. Hex shall not be held liable for any skin sensitivities, allergic reaction, or adverse reaction that may occur. User assumes responsibility for any/all reactions to product, adverse or otherwise.